Aug 31, 2017 - At first you need to understand that Skype for Business online. So most companies to not perform that and relay on the users to keep there own contacts. Skype for Business environment and therefore will sync the contacts. Re: Skype for Business Favorite Contacts Not Showing on VVX 500 If there is assinged phone number unassig it first, then delete the use from O365 and recreate it again, assing phone number back to user, then try to login on phone.
Why have the changes I made to my account not appeared in Skype for Business? Why can't I find a new contact? Once a change is published to the Exchange Global Address List (GAL), there is still up to a 48 hour delay before Skype for Business clients are all synchronized with the new data. However, if you search for an individual based on their email address ([email protected] or [email protected]), you should be able to find the correct entry for someone in Skype for Business.
Also, if your computer's clock is not set to the correct time, it could break your ability to search for contacts in Skype for Business and can effect your Skype for Business client's connection to Exchange. Sometimes when you search for a contact, you may see a message that says the address book is syncing. This process will complete within 22 hours of the Skype for Business client running and an account being logged in. You can still search for a person by entering their full [email protected] or [email protected] (if UA) address while the address book syncs.
Add a contact who is in your organization. In the search box, type the person's name, IM address, or phone number. As you type, the view automatically changes to My Contacts, which lets you search your organization's address book. Right-click the person's picture Add to Contacts List choose the contact group.
![Skype For Business Not Syncing Contacts Skype For Business Not Syncing Contacts](/uploads/1/2/4/2/124238952/514483601.png)
Add a contact who has a Skype account Before you can add contacts who have Skype accounts, your administrator has to Skype Directory search for your organization. If you don't see a Skype Directory tab like the one shown in the following steps, it hasn't been enabled. In the search box, type the person's name, email address, IM address, or Skype phone number.
As you type, the view changes to My Contacts. Choose Skype Directory. If you don't see this option, then your admin hasn't Skype Directory search for your organization.
Right-click the person's picture Add to Contacts List choose the contact group. IMPORTANT: After you add the person to your contacts list, their status is Pending.
They are supposed to sign in to Skype and accept your request. If you sent your Skype contact a request and they never receive it, ask them to send you a request to chat.
In these instances, that often establishes the connection. Add an external contact (someone not in your organization or using Skype). In Skype for Business, choose the contacts icons as shown below. Then choose Add a contact not in my organization Other. Type the person's email address.
(If you don't know it, or they don't have one, you can enter a placeholder email address, such as [email protected], that you'll change to their real name later.). Right-click the contact you just added, and choose See Contact Card. Choose Add.
Now you can enter additional information for the person. If you entered a placeholder email address, type the person's real name in the Name box. IMPORTANT: If you get the Check Full Name box, choose OK. Otherwise your changes to the Name box won't be saved. Video: Add contacts to Skype for Business.
Find a contact in your organization. Go to the Contacts list. In the Search for Contacts box, type a name, email address, or desk phone number if they are in your organization.
![Skype For Business Not Syncing Contacts Skype For Business Not Syncing Contacts](/uploads/1/2/4/2/124238952/819721516.png)
If your organization uses, you can also search for the group name. As you type, search results will start appearing below the search box. When you see the listing for the person IM or call, double-click their picture or picture display area. Choose how you want to contact the person: IM, video call, phone call, email, or schedule a meeting. Communicate with a contact who has a Skype account You can use Skype for Business on Mac to communicate with people who are using the free Skype app. Ask the Skype user to add your Skype for Business address (for example, [email protected]) to their Skype contact list.